Job Summary

We are seeking a motivated and customer-focused salesperson to join our retail team in Dammam. This role is responsible for driving in-store sales, delivering excellent customer service, and supporting daily store operations to meet revenue and customer satisfaction goals. The ideal candidate has retail or sales experience, strong interpersonal skills, and a proactive approach to serving customers and contributing to overall store performance.

Key Responsibilities

• Greet and engage customers proactively to identify needs, present products, demonstrate features, and recommend appropriate solutions to close sales.

• Meet individual and store sales targets by driving conversion, increasing average transaction value, and maximizing units per sale.

• Provide outstanding customer service by responding to inquiries, handling returns and complaints professionally, and following up as needed to ensure satisfaction and repeat business.

• Maintain up-to-date product knowledge, including promotions, pricing, and new arrivals, to support effective selling and upselling.

• Process sales accurately using the point-of-sale (POS) system, handle cash and electronic payments according to company procedures, and ensure transaction integrity.

• Support merchandising and visual presentation standards by restocking, organizing displays, and keeping the sales floor clean, safe, and well-presented.

• Assist with inventory activities, receiving shipments, conducting stock counts, and reporting discrepancies to store management.

• Participate in store meetings, training sessions, and product briefings to continuously improve selling skills and product knowledge.

• Collaborate with colleagues and management to support promotions, events, and a positive team environment.

• Adhere to company policies, loss-prevention procedures, and health and safety guidelines at all times.

Required Qualifications

• High school diploma or equivalent; additional education in sales, marketing, or a related field is a plus.

• Minimum 1 year of retail or customer-facing sales experience preferred; recent graduates with strong customer service skills are encouraged to apply.

• Legal authorization to work in Saudi Arabia.

Required Skills

• Excellent verbal communication and active listening skills to engage customers and build rapport.

• Customer-focused attitude with a commitment to delivering a positive shopping experience.

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