Job Summary

We are seeking a motivated and customer-focused salesperson to join our retail team in Hafer Albatin. This role is responsible for driving in-store sales, delivering exceptional customer service, and supporting store operations to achieve revenue and customer satisfaction targets. The ideal candidate has retail or sales experience, strong interpersonal skills, and a proactive approach to meeting customer needs and contributing to store performance.

Key Responsibilities

• Engage customers proactively to understand needs, present products, demonstrate features, and recommend appropriate solutions to close sales.

• Achieve individual and store sales targets by meeting or exceeding performance metrics, including conversion, average transaction value, and units per transaction.

• Provide outstanding customer service, handle inquiries and complaints professionally, and follow up to ensure customer satisfaction and retention.

• Maintain thorough product knowledge and stay informed about promotions, pricing, and new arrivals to support effective selling and upselling.

• Process sales transactions accurately using the point-of-sale (POS) system, handle cash and electronic payments following company procedures, and ensure transaction integrity.

• Support merchandising and visual presentation standards by restocking shelves, organizing displays, and ensuring the sales floor is clean, safe, and well-presented.

• Assist with inventory counts, receiving shipments, and reporting stock discrepancies to store management.

• Participate in store meetings, training sessions, and product briefings to continuously improve selling skills and product knowledge.

• Collaborate with store colleagues and management to share insights, support promotions and events, and contribute to a positive team environment.

• Adhere to company policies, loss-prevention procedures, and health and safety guidelines at all times.

Required Qualifications

• High school diploma or equivalent; additional education in sales, marketing, or a related field is a plus.

• Minimum 1 year of retail or customer-facing sales experience preferred; recent graduates with strong customer service skills are encouraged to apply.

• Legal authorization to work in the hiring country.

Required Skills

• Excellent verbal communication and active listening skills to engage customers and build rapport.

• Customer-focused attitude with a strong commitment to delivering a positive shopping experience.

• Basic numeracy and cash-handling skills; comfortable using POS systems and mobile devices for sales transactions.

• Ability to work in a fast-paced retail environment, manage multiple customers, and prioritize tasks effectively.

• Team player with a cooperative mindset and willingness to support colleagues and store initiatives.

• Attention to detail, punctuality, and reliable attendance.

• Flexibility to work varied shifts, including weekends and holidays, as required by store schedules.

• Proficiency in Arabic and basic English communication is preferred.

Our company is committed to creating an inclusive workplace. We welcome applications from all qualified candidates and will provide reasonable accommodations during the recruitment process upon request.