Join Nice One as a Store Manager in Taif to lead store operations, drive sales performance, and deliver an outstanding customer experience. This role is open to all candidates and supports diversity and inclusion. The ideal candidate is a strategic leader, commercial-minded, and capable of coaching a team to meet operational and financial targets.

Primary Responsibilities – Lead store performance and customer experience

Own day-to-day store operations to ensure a safe, welcoming, and customer-focused shopping environment consistent with company standards and brand guidelines.
Drive sales growth by setting clear targets, monitoring performance metrics, and executing plans to meet or exceed store revenue, margin, and KPI objectives.
Recruit, train, coach, and develop store team members to deliver excellent customer service, achieve sales targets, and maintain high standards of product knowledge and presentation.
Manage staffing, schedules, and labor costs to ensure appropriate coverage during peak periods while controlling expenses and maximizing productivity.
Oversee inventory management including stock replenishment, stocktakes, shrink reduction, and timely reporting of discrepancies to minimize loss and support availability.
Ensure effective merchandising and visual presentation in line with promotional plans, seasonal resets, and brand directives to enhance customer engagement and conversion.
Handle escalated customer issues and provide timely, empathetic resolutions to protect customer satisfaction and brand reputation.
Implement company policies and procedures for cash handling, health & safety, loss prevention, and compliance with local labor regulations.
Collaborate with regional management, marketing, and supply chain teams to execute local events, promotions, and operational initiatives that support commercial objectives in Taif.
Prepare regular reports on store performance, sales forecasts, and team development needs; use data to recommend improvements and action plans.

Qualifications and Skills – Commercial, operational, and people-focused

Bachelor’s degree or equivalent experience in business, retail management, or a related field is preferred; relevant certifications are a plus.
3+ years of retail management or assistant manager experience with a proven track record of achieving sales targets and managing store operations.
Strong leadership and coaching skills with experience developing teams, conducting performance reviews, and building a positive store culture.
Excellent commercial acumen, analytical skills, and the ability to translate sales data into actionable plans.
Proficient in POS systems, basic accounting principles, and inventory management processes; experience with CRM or retail management systems is advantageous.
Outstanding communication and interpersonal skills with the ability to engage customers and motivate staff across diverse backgrounds.
Organized, detail-oriented, and capable of managing competing priorities in a fast-paced retail environment.
Valid driver’s license and willingness to travel locally within Taif for meetings or store support when required is a plus.
Fluency in Arabic and good command of English preferred to support a diverse customer base and regional reporting.

Personal Attributes – Integrity, resilience, and collaborative leadership

Customer-centric mindset with a commitment to delivering exceptional service and building long-term relationships.
Decisive and solution-oriented leader who remains calm under pressure and drives continuous improvement.
Inclusive and respectful, fostering a team environment where all colleagues feel valued and supported.
High integrity, dependable, and accountable for meeting commitments and maintaining standards.
Flexible and adaptable to changing retail priorities, peak periods, and special events.

Benefits and Work Conditions – Rewarding retail leadership role

Competitive salary with performance-based bonuses and incentives tied to store results.
Opportunities for career progression within Nice One’s retail and regional leadership teams based on performance and development.
Comprehensive onboarding, leadership training, and ongoing coaching to support success in the role.
Standard retail working hours with flexible scheduling to cover store needs, including weekends and local peak times.
Employee benefits in line with company policy and local labor laws, and an inclusive workplace that values equal opportunity.

How to Apply – Lead Nice One’s Taif store team

To apply, submit your resume and a brief cover letter via our online recruitment portal. Please indicate your current city of residence (Taif), relevant retail management experience, and a short summary of your leadership approach and why you’re interested in this Store Manager role. We welcome applicants from all backgrounds and look forward to reviewing your application.