Join Nice One as a Store Manager in Dammam to lead store operations, drive sales performance, and deliver excellent customer experiences. This role is open to all candidates and supports diversity and inclusion. The ideal candidate is an organized leader, results-driven, and able to develop a high-performing team while representing Nice One professionally in the Dammam market.

Primary Responsibilities – Lead store operations and achieve commercial targets

• Oversee daily store operations to ensure a safe, clean, and customer-friendly environment that aligns with company standards and local regulations.

• Drive sales and profitability by setting clear targets, monitoring performance, and coaching the team to meet and exceed individual and store goals.

• Recruit, train, schedule, and develop store staff, providing ongoing feedback, performance reviews, and coaching to build a motivated, customer-focused team.

• Manage inventory, stock replenishment, and merchandising to maintain product availability and visual standards; coordinate with logistics and purchasing as needed.

• Ensure accurate and efficient point-of-sale transactions, cash handling, daily reconciliation, and compliance with company financial procedures.

• Deliver exceptional customer service by resolving escalated issues, monitoring service quality, and implementing improvements based on customer feedback.

• Implement promotions, pricing, and visual merchandising directives to maximize sales impact and maintain brand presentation.

• Prepare and submit regular reports on sales, staff performance, inventory, and store KPIs to the regional manager and participate in store meetings.

• Ensure compliance with health, safety, and employment regulations and promote a respectful, inclusive workplace for all employees and customers.

Qualifications and Skills – Operationally strong with people leadership

• High school diploma or equivalent; additional education in business, retail management, or related fields is a plus.

• Proven experience in retail store management or assistant management roles; demonstrated ability to meet sales targets and manage teams.

• Strong leadership and coaching skills with the ability to motivate diverse teams and develop talent locally in Dammam.

• Excellent verbal communication skills in Arabic; English proficiency is an advantage for reporting and coordination.

• Comfortable using retail systems, POS terminals, inventory tools, and basic office software (Google Workspace or equivalents).

• Good numerical skills and attention to detail for managing budgets, cash control, and inventory accuracy.

• Valid driver's license and reliable transportation preferred for regional meetings or store-related errands within Dammam.

• Flexible availability to work retail hours, including weekends and occasional evenings as required.

Personal Attributes – Leadership, integrity, and customer focus

• Customer-first mindset with a professional, approachable demeanor.

• Results-driven, organized, and able to prioritize tasks in a fast-paced retail environment.

• Reliable and punctual, demonstrating integrity and accountability in daily responsibilities.

• Collaborative team player who supports colleagues and fosters a positive, inclusive workplace culture.

• Proactive problem-solver who remains calm under pressure and implements practical solutions.

Benefits and Work Conditions – Competitive package and growth opportunities

• Competitive salary with performance-based bonuses or commission tied to store results.

• Local role based in Dammam with opportunities for career progression within Nice One and regional responsibility for high performers.

• On-the-job training in leadership, merchandising, inventory management, and company systems at no cost to employees.

• Employee benefits consistent with company policy and local labor regulations.

• An inclusive workplace that values diversity and equal opportunity for all applicants.

How to Apply – Lead a Nice One store in Dammam

If you are an experienced retail leader ready to manage operations and grow a high-performing store team in Dammam, submit your CV through our online recruitment portal. Please include your city of residence, relevant management experience, and availability. We welcome applicants from all backgrounds and look forward to reviewing your application.