Job Description

Join Nice one as a Salesperson based in Al-Qassim. In this customer-facing role you will represent the brand in-store and in the community, deliver exceptional customer service, and drive sales through product knowledge, merchandising, and strong relationship-building. The role focuses on achieving sales targets, maintaining visual standards, supporting promotional activities, and contributing to a positive shopping experience that strengthens customer loyalty and commercial performance.

Key Responsibilities:

• Deliver outstanding customer service by greeting customers, understanding needs, offering product recommendations, and demonstrating features and benefits to close sales.

• Achieve individual and store sales targets through active selling, upselling, and cross-selling; contribute to meeting team performance goals.

• Maintain strong product knowledge across categories and stay informed about new arrivals, promotions, and pricing to advise customers accurately.

• Ensure appealing visual merchandising and stock presentation by following store standards, replenishing inventory, and participating in store resets and promotional layouts.

• Process transactions accurately using point-of-sale systems, handle payments and receipts, and follow cash-handling procedures.

• Build and maintain positive customer relationships to encourage repeat visits and foster brand loyalty; collect customer feedback and escalate issues as needed.

• Support inventory management activities including receiving deliveries, stock counting, and reporting discrepancies to the store manager.

• Participate in local marketing and promotional events, community outreach, and store initiatives to drive foot traffic and sales.

• Adhere to company policies, loss prevention procedures, and health & safety guidelines to protect customers, colleagues, and assets.

• Work collaboratively with store and regional teams to share insights, support training activities, and contribute to continuous improvement.

Required Qualifications:

• High school diploma or equivalent; vocational training or a certificate in retail, sales, or customer service is a plus.

• Previous retail or sales experience preferred, ideally within fashion, beauty, lifestyle, or consumer goods.

• Basic numeracy and familiarity with point-of-sale systems and inventory processes.

• Professional proficiency in Arabic is required; working knowledge of English is preferred.

• Legal right to work in Saudi Arabia and willingness to work flexible hours including weekends and public holidays as required by store operations.

Required Skills:

• Excellent interpersonal and communication skills with a customer-first mindset.

• Strong sales orientation with the ability to build rapport quickly and influence purchasing decisions.

• Organizational skills and attention to detail for merchandising, stock management, and accurate transaction handling.

• Team player attitude with flexibility to support colleagues and adapt to changing priorities in a fast-paced retail environment.

• Problem-solving skills and the ability to handle customer inquiries and resolve issues professionally.

Nice one is committed to creating an inclusive workplace. We welcome applications from all qualified candidates and will provide reasonable accommodations during the recruitment process upon request.