Job Description

Join Nice one as a Salesperson based in Madinah. In this customer-facing role you will engage with customers on the sales floor, build product knowledge, drive sales, and contribute to a positive store environment. The role focuses on delivering outstanding customer service, achieving individual and store sales targets, maintaining visual merchandising standards, and supporting daily store operations.

Key Responsibilities:

• Provide excellent in-store customer service by greeting customers, understanding needs, demonstrating products, and guiding purchase decisions.

• Achieve individual sales targets and contribute to store performance through proactive selling, upselling, and cross-selling techniques.

• Maintain visual merchandising and product presentation to uphold brand standards and support promotional campaigns.

• Process sales transactions accurately using the POS system; handle cash and card payments in accordance with company procedures.

• Participate in inventory management activities including stock replenishment, receiving deliveries, and regular stock counts to minimize shrinkage and stockouts.

• Handle customer inquiries, returns, and complaints professionally; escalate issues to store management when necessary to ensure resolution.

• Support store opening and closing duties, maintain store cleanliness and safety, and comply with loss-prevention policies.

• Collaborate with colleagues and regional teams to execute promotions, events, and product launches.

• Contribute to regular sales and customer service reporting as requested by store management.

Required Qualifications:

• High school diploma or equivalent; college coursework or degree in Business, Retail, or a related field is a plus.

• 1–3 years of retail or customer service experience preferred.

• Experience using POS systems and basic inventory tools preferred.

• Fluency in Arabic is required; proficiency in English is an advantage.

Required Skills:

• Customer service excellence and a friendly, professional demeanor

• Strong communication and interpersonal skills

• Sales orientation with the ability to meet targets and handle objections

• Attention to detail in merchandising and transaction handling

• Ability to work flexible schedules including weekends and holidays

• Teamwork and willingness to support store operations in a fast-paced retail environment

Nice one is committed to creating an inclusive workplace. We welcome applications from all qualified candidates and will provide reasonable accommodations during the recruitment process upon request.