Job Summary:

We are seeking a motivated, customer-focused Salesperson to join our retail team in Jeddah. The successful candidate will engage with customers in-store, drive sales of our product range, maintain merchandising standards, and contribute to achieving branch targets. This role requires excellent interpersonal skills, product awareness, and the ability to work effectively in a fast-paced retail environment.

Key Responsibilities

• Customer Engagement: Welcome customers, assess their needs, provide accurate product information and tailored recommendations, and ensure a positive shopping experience.

• Sales Execution: Proactively promote products and current promotions, work to meet individual and store sales targets, and close sales using effective questioning and upselling techniques.

• Merchandising & Store Standards: Maintain attractive product displays, restock shelves, verify pricing and signage accuracy, and keep the sales floor clean and organized.

• Product Knowledge: Learn and maintain up-to-date knowledge of product features, benefits, and promotions to advise customers confidently.

• Point-of-Sale Operations: Operate cash register and payment systems accurately, process transactions, returns, and exchanges in accordance with company policies.

• Customer Service & Aftercare: Respond to customer inquiries and complaints professionally, escalate issues when necessary, and follow up to ensure satisfaction.

• Team Collaboration: Collaborate with colleagues and store leadership to meet daily operational goals, participate in team meetings, and support new team members as needed.

• Loss Prevention & Compliance: Adhere to cash-handling procedures, security protocols, and company policies to protect assets and maintain a safe environment.

• Reporting: Provide regular feedback to store management on customer trends, inventory needs, and sales performance.

Skills and Qualifications

• Experience: 1+ years of retail or sales experience preferred; entry-level candidates with strong customer service skills are encouraged to apply.

• Education: High school diploma or equivalent preferred.

• Communication: Excellent verbal communication skills in Arabic and English; able to engage customers clearly and professionally.

• Customer Focus: Demonstrated commitment to delivering friendly, responsive service and building customer relationships.

• Numeracy & Accuracy: Comfortable handling cash and basic transactions with attention to detail.

• Physical Requirements: Able to stand for extended periods, lift and move stock as required, and perform routine store tasks.

• Teamwork & Adaptability: Willingness to work flexible hours including weekends and holidays, and adapt to changing priorities in a retail environment.

• Legal Eligibility: Legal authorization to work in Saudi Arabia is required.

Working Environment and Benefits

• Supportive Team: Join a collaborative store team focused on customer service and continuous improvement.

• Development Opportunities: Access to on-the-job training and opportunities for advancement within the company.

• Compensation: Competitive hourly wage with performance-based incentives and employee discounts.

We are committed to an inclusive workplace and welcome applications from candidates of all backgrounds. Reasonable accommodations are available during the recruitment process upon request.